Job advertisement

Read the advertisement and write down a covering letter

Weekend Customer Service Advisor
Location - Colchester
Employment Term - No End Date
Regularity Part-Time
Hours 14.5 per week
Rate of Pay £5.91 per hour
Closing Date for Applications 12/12/2007

Further Details A local opticians in Colchester town is looking for Customer Service Advisors to work at the weekends. Previous experience is preferred but not essential as full training will be provided. Candidates must have good customer service skills and numerical skills. Duties will include reception work, dealing with customer queries, pre-exam duties and you will also be trained to dispense spectacle lenses. Work shifts are Saturdays from 9am-5.30pm and Sundays from 10.30am-4.30pm.

The structure of a CV must follow a certain order.Personal dataFirst of all, you have got to introduce yourself: full name, address, date of birth. If you want, you can add your phone number, marital status and nationality. Even if this is not compulsory, this might be important for the type of job for which you are applying. For example, if you are applying to an international company that requires knowledge of a language as a native tongue then it might be useful to mention your nationality. If there is anything that you would feel that is important to mention, you can do it here. Education and qualificationsThis part of the CV is one of the most important because it gives the employer an insight into who you are, through your academic career. The trickiest part of mentioning qualifications is to try and find the equivalent in English. This is not always easy as the diplomas in the education system vary from country to country. The best thing to do is to write the original name of your qualification along with the equivalents in English in brackets. Grades can also be a problem. 1/20 is not an "eins"(l) in German. Work experienceThis section can be divided in various sub-sections especially if you have got a lot of experience (present post, previous employment, voluntary work). Don't be afraid to describe the tasks that you had to do in your different jobs, especially if these are relevant to the job that you are applying for. SkillsIn this section, you can put down all the practical things that you can do that might be useful for the job: driving licence (always say clean driving licence), knowledge of languages and computer software. InterestsOf course, the employer is not going to hire you because you have the same hobbies as him/her but this section helps him/her get a better idea of what kind of person you are. However, you should remain brief. ReferencesIt always looks good to put down the names of two people who have agreed to provide references. Ideally, one should be academic and the other from one of your previous job(s). Always give the name and title of your referee.http://www.translationdirectory.com/article148.htm

The three sectors of the economy

An economic sector is a certain type of business activity within an economy. Economics is part of the social structure of a society and is concerned with how people produce and consume goods and services. What types of goods and services are produced and consumed in a society depend on geography and social customs. The three major economic sectors are: primary, secondary and tertiary.
The primary sector includes obtaining and refining raw materials such as wood, steel and coal. Primary economic sector workers include loggers, steelworkers and coalminers. All types of natural resources industries such as fishing, farming, forestry, and mining are a part of the primary economic sector.
The secondary sector deals with the processing of raw materials into finished goods. Builders and potters are examples of secondary economic sector workers. Lumber from trees is made into homes and clay from the earth is made into pottery. Brewing, engineering and all types of processing plants are part of the secondary economic sector.However, many of the people working for manufacturing companies do not actually make anything, but they provide services such as administration, law, finance, selling and so on.
The tertiary sector has to do with services that help industry produce and distribute goods to the final consumers. Dry cleaners, real estate agents and loan officers fall into the category of tertiary economic sector workers. Education, leisure, health care, transportation, banking, tourism and retail stores are all part of the tertiary economic sector.
Some people consider government and education to be solely part of the tertiary sector, while others add the quaternary economic sector and the quinary economic sector to the three main sectors.
The quaternary sector is said to be that of intellectual organization in a society such as government, research, cultural programs, Information Technology (IT), education and libraries. The quinary sector is thought to be related to the quaternary sector, but includes only the senior management levels. Top management in non-profit organizations, media, arts, culture, higher education, science and technology and government are all included in the quinary economic sector.
The movement of goods and services through the primary, secondary and tertiary sectors is referred to as the "chain of production". For example, trees are sourced to make paper, then the pulp is processed to create the paper and then the finished product is sold in stores।

1 Task:

Read the article about the three sectors of economy and rewrite it in your own words

http://www.wisegeek.com/what-are-sectors-of-economy.htm

2 Task

Define the three sectors of the economy and then classify activities below according to which sector they belong to:

aeorospace
agriculture
airline
banking
beverages
catering
computers
digging iron ore
electronics
engineering
food processing
hotels and restaurants
chemicals
insurance
mining coal
oil
retailing
telecommunications
transport
vehicle manufacturing

3 Task

Match these companies with sectors of industry and the product groups in the chart:

Bayer
Pepsi
British Airways
SEARS
SAAB-SCANIA
Hilton International
Ford
Kia
Istrochem
Slovenská sporiteľna
T-mobile

4 Task

Choose 10 key words from the text „The Three Sectors of the Economy“, then define them and use in the sentences.

Company structure

The lecture is aimed at company structure. Below you can see a standard company organisation.
Most companies are made up of three groups of people: the shareholers (a person or group that owns shares in a company or business), the management (the people who run and control a business) and the workforce (the people who work for a particular company, organization, etc). At the top of the company hierarchy is the Board of Directors headed by a Chairperson or President. It consists of the group of people chosen by shareholders to control a company, decide its policies and appoint a Managing Director (MD) or Chief Executive Officer (CEO), who has overall responsibility for the running of the business. Senior managers or company officers head the various departments or functions within the company, which may include follwing: Marketing, Finance, Public Relations (PR), Information Technology (IT), Human Resources/Personnel, Production, Research and Development (RD), Legal Affairs.

Exercise 1

Your assignement is to write down a description of the company you know or you worked for or you have been working for. In case you have not worked for any company yet, then you find one on the Internet, read its structure and describe it in your own words.For describing use the verbs: consist of, contain, include, to be composed of, to be made up of, to be divided into, to be in charge of, to support, to be supported by, to be accountable to, to be responsible for, to be responsible to, to assist, to be assisted, report to somebody, report on something
At first look at the examples:

Here is a short description of the organization chart illustrated.
The Chief Executive Officer reports to the President and the Board of Directors. The company is divided into five major departments; Production, Marketing, Finance, Research & Development, and Human Resources. The Marketing Department is subdivided into Market Research, Sales, and Advertising & Promotions. The Finance Department contains both Financial Management and Accounting. Sales consists of two sections, the Northern and Southern Regions, whose heads report to the Sales Manager, who is accountable to the Marketing Manager.

Literature: MacKenzie, Ian: English for Business Studies, Student´s Book, Cambridge University Press, 2002
Tullis, Graham; Trappe, Tonya:New Insights into Business, Student´s Book, Longman, 2000

Exercise 2

Compare these types of company structure (define them, and write down their advantages and disadvantages):

Sole Propietorship
Partnership
Limited Liability Company
Corporation


Exercise 3

Compare these ways of organizing companies:

hierarchical
functional
matrix
staff position